Available through September 24, 2015
2 p.m. - 3:40 p.m. ET
Speaker: Lauren M. Bloom, J.D., L.L.M.
Click HERE to view the webcast outline!
We live in a brave new - and increasingly virtual - world. As technology evolves, professionals face novel and ethical challenges as they try to provide high-quality service to their clients. This session will focus on how to apply sound ethical principles to client services and communications in the digital age, using ASPPA's new Code of Conduct as a guide.
Attendee Takeaways:
- Recognize the special ethical challenges posed by the Internet and digital communications.
- Apply ASPPA's new Code of Conduct to develop specific ethical principles required to provide client services within the digital environment.
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REGISTRATION
Recorded – 09/24/2015
Individual Viewer | Additional Viewers |
ASPPA Member:$110 | ASPPA Member:$40 |
Non-member:$180 | Non-member:$65 |
Registration for Recorded Webcast Includes:
- Unlimited viewings of the Webcast recording to play anytime before the one year expiration date
- Webcast outline and any additional presentation materials
Recordings are available 72 hours after the live webcast takes place.
Webcast Package Pricing
Please click here for information on package pricing for classroom style webcasts and webcourse viewing. For more details on additional training package offerings, please contact [email protected].
Methods of Registration
To prevent duplication of payment, please select only one method of registration. Once your registration is processed, you will receive an electronic Registration Confirmation to the e-mail address listed on your registration form.
Click here to download a registration form
Online For credit card payment only. Receive an immediate e-mail Registration Confirmation.
E-mail E-mail your scanned registration form(s) and credit card information to [email protected].
Fax Fax your scanned registration form(s) and credit card information to 703.516.9308.
Mail ASPPA – PO Box 34725, Alexandria, VA 22334-0725
For express/overnight deliveries (FedEx, DHL, etc.) send to:
ASPPA, 4245 N Fairfax Dr Suite 750, Arlington, VA 22203
Make checks payable to ASPPA
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CONTINUING EDUCATION INFORMATION
ASPPA Members
The webcast is designed to offer registrants 2 ASPPA Ethics CE credits.
Enrolled Actuaries
The webcast is designed to offer registrants 2 JBEA Core Ethics CE credits for Enrolled Actuaries. The final decision as to the number and type of JBEA credits rests solely with the Joint Board for the Enrollment of Actuaries.
Enrolled Retirement Plan Agent (ERPA)
The webcast is designed to offer registrants 2 ERPA Ethics CE credits. The final decision as to the number of ERPA credits rests solely with the Internal Revenue Service.
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GENERAL INFORMATION
Cancellation Policy
All Webcasts are non-refundable. If you have registered for the live Webcast and are unable to attend, please email [email protected] and request to transfer your registration to the recorded version. This request must be made before the live Webcast takes place.
Disclaimer
The statements and materials presented on ASPPA webcasts are solely the opinions of the speakers and do not represent the opinion or the position of ASPPA. ASPPA assumes no responsibility for the content and materials presented by speakers during the webcast.
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ABOUT THE SPEAKER
Lauren Bloom, J.D., L.L.M.
Lauren Bloom is an internationally-recognized expert on professional ethics and responsible litigation risk-management. She is the author of the award-winning book, The Art of the Apology: How to Apologize Effectively to Practically Anyone and the e-book, Elegant Solutions: A Practical Guide to Resolving Dilemmas While Preserving Your Business Relationships. She has appeared on The Today Show, The CBS Evening News, ESPN, Fox Business News, the Canadian Broadcasting Corporation, Sky News London, BBC World Radio, the Diane Rehm Show, and has been widely quoted in the international press.
Beginning in 1992, Lauren spent more than fourteen years as General Counsel of the American Academy of Actuaries, where her practice focused on teaching professionals how to incorporate high ethical standards and principles of good governance into their professional activities. Lauren played a pivotal role in the development and enforcement of the U.S. actuarial profession's code of conduct and standards of qualification and practice. She also consulted with the International Actuarial Association on its project to develop the first international standards of practice for actuaries. She is widely published in the actuarial profession's publications, including the Proceedings of the 2006 International Actuarial Congress in Paris. Lauren continues to consult and speak to actuarial firms and association meetings around the United States.
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703.516.9300
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