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2017 WBLF Materials

Download: Program Guide
Download: Participant List 
Download: Roundtable Group Assignments 

General Session 1: Leadership Speaking & Development: Avoiding the Quit & Stay Phenomenon
Shari Harley, Founder & President, Candid Culture

Download: Materials - General Session 1

Washington Update and Late-Breaking Regulatory Developments
Craig P. Hoffman, Esq., APM, General Counsel, American Retirement Association
Download: Materials - Washington Update

General Session 2: The Power of Ethics – Why Hiring for Character and Competence Matters
Dr. Nathan Mellor, President, Strata Leadership
Download: Materials - General Session 2
Download: Questions - General Session 2
Download: Powerpoint - General Session 2

General Session 3: If Disney Ran Your Business What Would it Look Like? Secrets to Create a Customer Experience that is Magical and Build Customer Loyalty For Life!
John Formica, Founder & President, John Formica Enterprises, LLC
Download: Materials - General Session 3
Download: Questions - General Session 3

Lunch 2: You and the DOL Regs: How the TPA Biz Is Changed … Or Has It?
Ilene H. Ferenczy, JD, CPC, APA, Managing Partner, Ferenczy Benefits Law Center, LLP
Download: Materials - Lunch 2

General Session 4: Hacker's: Top Security Threats & Countermeasures
John Sileo, CSP, CEO, The Sileo Group
Download: Materials - General Session 4
Download: Questions - General Session 4

General Session 5: The Yin and Yang of Remote Employees
Adam Pozek, Norman Levinrad, and Sheri Alsguth
Download: Materials - General Session 5
Download: Questions - General Session 5